Shipping policy

Shipping Policy

Last Updated: October 6, 2026

At Veaulera Beauty, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment is successfully received.

  • Orders are not processed or shipped on weekends or public holidays.

  • Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

  • During sales, promotions, holidays, or periods of high order volume, processing may take slightly longer.

2. Shipping Times

Estimated delivery times depend on your location, shipping method, and the fulfillment partner used for your order.

Typical delivery times are:

  • United States: 7–15 business days

  • Canada: 8–18 business days

  • United Kingdom: 7–15 business days

  • Australia: 8–18 business days

  • Other International Destinations: 10–25 business days

Please note that these are estimated delivery times, not guaranteed delivery dates.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, shipping method, and available shipping options.

From time to time, we may offer free shipping promotions or other shipping discounts.

4. Tracking Your Order

Once your order has been shipped, you may receive a tracking number and tracking link by email.

Please allow 2–5 business days for tracking information to become active after the order has been shipped.

You can use the tracking information to monitor the progress of your shipment.

5. Delayed or Stuck Shipments

Shipping times can occasionally be affected by circumstances outside our control, including:

  • Customs clearance

  • Weather conditions

  • Carrier delays

  • Transportation disruptions

  • Public holidays

  • Incorrect or incomplete delivery information

  • High shipping volumes

If your tracking information has not updated for several business days, please contact us so we can investigate the shipment with the appropriate shipping or fulfillment partner.

6. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Any customs duties, taxes, or import fees that may apply to your order are generally the responsibility of the customer unless otherwise stated at checkout.

Customs policies vary from country to country, and we recommend checking your local customs regulations before placing an international order.

7. Incorrect Shipping Address

Please make sure that your shipping information is correct before completing your purchase.

If you notice an incorrect address, contact us as soon as possible. We will try to update the address before the order is shipped, but we cannot guarantee that changes can be made after processing has begun.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

8. Lost, Damaged, or Missing Packages

If your package appears to be lost, damaged, or marked as delivered but you have not received it, please contact us at:

Email: [Your Customer Support Email]

We will review the shipment and, where appropriate, work with the shipping carrier or fulfillment partner to investigate the issue.

9. Multiple Items in One Order

If your order contains multiple products, your items may be shipped separately depending on product availability, fulfillment location, or supplier.

This means you may receive more than one package for a single order.

10. Contact Us

If you have any questions about your order or shipping, please contact us:

Email:salmanbuissnes@gmail.com

We will be happy to assist you with your order and shipping concerns.